Our Treatment Guarantee
We stand behind our products. If your cat's treatment plan changes and you have unopened, unused vials, we will refund your purchase price — no complicated process, no questions asked.
To be eligible for a refund:
- Return must be initiated within 30 days of your order date
- Vials must be unopened and in resalable condition
- You are responsible for return shipping costs to our fulfillment center
- A $20 handling fee is deducted from your refund to cover order processing, materials, and logistics — this is not a penalty, it reflects the real cost of fulfillment we cannot recover
- Payment processing fees charged by our payment provider are non-refundable, as these are not retained by CureFIP™
How it works:
Once we receive and verify your return, your refund is processed to your original payment method within 48 hours.
Questions? Reach us instantly via the chat button or [leave a message here].