CureFIP™ Privacy Policy

Last updated: [Feb 25, 2026]

We take privacy seriously. This policy explains clearly what personal information we collect, why we collect it, how we use it, and what rights you have — regardless of where you are in the world.

If you have questions, contact us at: privacy@curefip.com

1. Who We Are

CureFIP™ is operated by Perk Labs, registered in UAE. We provide veterinary pharmaceutical products and treatment support services globally.

2. What Information We Collect

Information you provide directly:

• Name, email address, phone number, and shipping address when placing an order
• Your cat's species, age, weight, FIP type, and clinical history when using our treatment calculator or consulting our team
• Blood test results and veterinary records you submit for treatment guidance or relapse claims
• Payment information (processed securely by our payment provider — we do not store card details)
• Communications via email, live chat, or our contact forms

Information collected automatically:

• IP address, browser type, device type, and operating system
• Pages visited, time on site, clicks, and referring URLs
• Cookies and similar tracking technologies (see Section 6)

Information from third parties:

• Order fulfillment and logistics data from shipping partners
• Fraud prevention signals from payment processors

3. Why We Use Your Information

We do not sell your personal data to third parties for their own marketing purposes.

4. How We Share Your Information

We share data only where necessary:

• Logistics and fulfillment partners — to ship your order
• Payment processors — to handle transactions securely
• Customer support platforms — to manage chat and email communications
• Analytics providers (e.g. Google Analytics) — to understand website usage in aggregate
• Advertising platforms (e.g. Meta, Google Ads) — to show relevant ads to people who have visited our site; you may opt out of this at any time (see Section 7)
• Regulatory authorities — where required by law

We require all third-party processors to handle your data in compliance with applicable privacy law and our data processing agreements.

5. Sensitive Data

When you share your cat's medical history, blood results, or veterinary records with us, we treat this information with heightened care. It is used solely to provide treatment guidance and support, and is never shared with advertisers or unrelated third parties.

6. Cookies

We use cookies and similar technologies for:

• Essential functions — keeping your cart active, processing checkout
• Analytics — understanding how our site is used (aggregated, anonymized)
• Advertising — showing relevant ads on other platforms after a site visit

You can manage cookie preferences at any time via the [Cookie Settings] link in our site footer. Opting out of advertising cookies will not affect your ability to place orders or access our site.

7. Advertising and Opt-Out Rights

We may use information about your site visit to show CureFIP™ ads on other websites through platforms such as Meta and Google. This may be classified as "targeted advertising," "sale," or "sharing" of personal information under certain privacy laws.

You can opt out of this at any time:

• Use the [Cookie Settings] tool on our website
• Visit [YourAdChoicesLink] to opt out across advertising networks
• If your browser has Global Privacy Control (GPC) enabled, we will honor this as an opt-out request for your browser and device automatically

8. Your Rights

Depending on your country or region, you may have the right to:

• Access the personal data we hold about you
• Correct inaccurate data
• Delete your data (subject to legal retention requirements)
• Restrict or object to certain processing
• Data portability — receive your data in a structured, machine-readable format
• Withdraw consent at any time (where processing is consent-based)
• Opt out of targeted advertising (see Section 7)
• Lodge a complaint with your local data protection authority

These rights apply under GDPR (EU/UK), PDPA (Singapore), and applicable US state laws including CCPA/CPRA (California), among others.

To exercise any of these rights, contact us at privacy@[yourdomain].com. We will respond within 30 days (or sooner where required by law).

9. International Data Transfers

We operate across multiple jurisdictions. Your data may be processed and stored in Singapore, the UAE, or other countries. Where we transfer data internationally, we implement appropriate safeguards including Standard Contractual Clauses (for EU data) and equivalent mechanisms under applicable law.

10. Data Retention

We retain your data for as long as necessary to fulfill the purposes outlined in this policy, and as required by applicable law. In practice:

• Order records: 7 years (tax and regulatory compliance)
• Treatment and medical records submitted to us: 3 years from date of submission, unless you request earlier deletion
• Marketing preferences: Until you withdraw consent
• Website analytics: 26 months (rolling)

11. Security

We use industry-standard security measures including encrypted connections (TLS/SSL), access controls, and regular security reviews. No system is perfectly secure. If you believe your data has been compromised, contact us immediately at privacy@curefip.com.

12. Children

Our products and services are intended for adult pet owners. We do not knowingly collect data from individuals under the age of 16. If you believe a minor has submitted data to us, please contact us for immediate removal.

13. Changes to This Policy

We may update this policy from time to time. When we make material changes, we will notify you by email (if you have an account) or via a notice on our website. The date at the top of this page always reflects the most current version.

14. Contact Us

For any privacy-related questions, requests, or complaints:

Email: privacy@curefip.com